Tyro Service Status for Partners

All Systems Operational

File Transfers Operational

Scheme Links Operational

Transaction Processing Systems Operational

EFTPOS Machine Connectivity Operational

POS Integration Operational

Reconciliation and Settlement Reports Operational

Settlement Operational

Medicare Easyclaim Operational

Healthpoint Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 20, 2026

No incidents reported today.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

EFTPOS machine connectivity

Resolved - Services should now be operating as normal following the earlier issue affecting a national telephone network provider. If your customer is experiencing connectivity issues with their EFTPOS terminal, please ask them to restart by following these steps https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro or by contacting Tyro Customer Support on 1300 00 TYRO (8976).
Jul 8, 17:32 AEST

Investigating - We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions.

As an interim solution, until service is restored, please ask your customers to try connecting to their ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.
Jul 8, 07:11 AEST

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.