Get webhook notifications whenever Tyro Service Status for Partners creates an incident, updates an incident, resolves an incident or changes a component status.
Identified - We have identified that POS/PMS partners who utilise iClient pairing redirect to integrate with us may be impacted by changes in Google Chrome (version 115 and above) and Chromium based browsers.
Our team is in the process of reaching out via call and email to all partners who may be impacted to provide further information. Alternatively, please contact your partner manager or email partners@tyro.com.au (for POS) or healthpartnerships@tyro.com (for PMS).
Sep 19, 2023 - 17:24 AEST
Tyro's test environment for POS and PMS partners will be unavailable between 12pm Friday 8/4/2022 to 9am Monday 11/4/2022 (Sydney time). We apologise for any inconvenience. Posted on
Apr 08, 2022 - 10:16 AEST
Resolved -
Resolved: Tyro's Customer Support line is available again and customers are able to get in touch by calling 1300 00 TYRO. We apologise for any inconvenience experienced.
Sep 22, 16:27 AEST
Identified -
We are aware that customers may be experiencing issues when trying to call Tyro's 1300 00 TYRO Customer Support line. Our team is urgently working on a fix.
If you receive any calls from merchants, please let them know that if they require immediate assistance, to please either email cs@tyro.com with the subject "Urgent support", send us a DM via our facebook page or contact us via the Tyro Health Customer Support line on 1300 01 TYRO.
We apologise for any inconvenience being experienced and will provide updates as available.
Sep 22, 15:56 AEST