Tyro Service Status for Partners

All Systems Operational

File Transfers Operational

Scheme Links Operational

Transaction Processing Systems Operational

EFTPOS Machine Connectivity Operational

POS Integration Operational

Reconciliation and Settlement Reports Operational

Settlement Operational

Medicare Easyclaim Operational

Healthpoint Operational

Partner Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

POS and PMS partner test environment Apr 8, 2022 12:00 - Apr 11, 2022 09:00 AEST

Tyro's test environment for POS and PMS partners will be unavailable between 12pm Friday 8/4/2022 to 9am Monday 11/4/2022 (Sydney time). We apologise for any inconvenience.
Posted on Apr 08, 2022 - 10:16 AEST

Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

3G Network Shutdown

Resolved - Telstra has switched off their 3G network.

If you have any customers contacting you as their EFTPOS machine is showing “Sign on fail, cannot connect to 3G" - please direct them to reboot their EFTPOS machine and visiting Tyro.com/3G for further information including easy to follow videos on how to change your connection type.

Our call volumes have returned to normal and will close this incident
Nov 8, 13:05 AEDT

Monitoring - Telstra has switched off their 3G network.

If you have any customers contacting you as their EFTPOS machine is showing “Sign on fail, cannot connect to 3G" - please direct them to reboot their EFTPOS machine and visiting Tyro.com/3G for further information including easy to follow videos on how to change your connection type.

We are currently experiencing higher than normal call volumes, as our local Customer Support team assist customers getting in touch about the 3G shutdown.

We have updated Status.tyro.com with the above message.
Nov 4, 11:08 AEDT

Nov 7, 2024

No incidents reported.