Tyro Service Status for Partners

All Systems Operational

File Transfers Operational
Scheme Links Operational
Transaction Processing Systems Operational
EFTPOS Machine Connectivity Operational
POS Integration Operational
Reconciliation and Settlement Reports Operational
Settlement Operational
Medicare Easyclaim Operational
Healthpoint Operational
Partner Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

POS and PMS partner test environment Apr 8, 2022 12:00 - Apr 11, 2022 09:00 AEST

Tyro's test environment for POS and PMS partners will be unavailable between 12pm Friday 8/4/2022 to 9am Monday 11/4/2022 (Sydney time). We apologise for any inconvenience.
Posted on Apr 08, 2022 - 10:16 AEST
Dec 13, 2025

No incidents reported today.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Transaction processing
Resolved - The earlier issue impacting some customers’ ability to process transactions has now been resolved.

We’re sorry for any inconvenience experienced.
Dec 11, 17:57 AEDT
Identified - An issue has been identified with some customers experiencing issues processing transactions. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates.

In the meantime, please try rebooting your terminal or connecting to WiFi by following these steps:

https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro

https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine

https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi

We’re sorry for any inconvenience being experienced.

Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Dec 11, 10:20 AEDT
Connectivity issues
Resolved - The earlier issue impacting some customers’ ability to process transactions has now been resolved.

We’re sorry for any inconvenience experienced.
Dec 11, 17:57 AEDT
Identified - We’re aware of an issue with a national network provider impacting some customers’ ability to process transactions. If you are experiencing any difficulty, please try rebooting your terminal or connecting to WiFi by following these steps:

https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro

https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine

https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

We’re sorry for any inconvenience being experienced.

Please feel free to use this information if you’re receiving enquiries from merchants and encourage them to visit status.tyro.com for updates.
Dec 11, 12:27 AEDT
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

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