Tyro Service Status for Partners

All Systems Operational

File Transfers Operational
Scheme Links Operational
Transaction Processing Systems Operational
EFTPOS Machine Connectivity Operational
POS Integration Operational
Reconciliation and Settlement Reports Operational
Settlement Operational
Medicare Easyclaim Operational
Healthpoint Operational
Partner Portal ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

POS and PMS partner test environment Apr 8, 2022 12:00 - Apr 11, 2022 09:00 AEST

Tyro's test environment for POS and PMS partners will be unavailable between 12pm Friday 8/4/2022 to 9am Monday 11/4/2022 (Sydney time). We apologise for any inconvenience.
Posted on Apr 08, 2022 - 10:16 AEST
Jul 1, 2025
Scheduled Tyro Maintenance (CR-867)
Completed - The scheduled maintenance has been completed.
Jul 1, 12:00 AEST
Scheduled - Please be advised that Tyro Payments Ltd will be performing scheduled maintenance activity.

Production links between Tyro will be logged off and on multiple times within the maintenance window; however, Tyro customers will not be impacted.

Kind Regards,

Tyro operations team
p) 1300266639
e) payments-ops@tyro.com
Jun 27, 13:45 AEST
Jun 30, 2025
Scheduled Tyro Maintenance (CR-867)
Completed - The scheduled maintenance has been completed.
Jun 30, 12:00 AEST
Scheduled - Please be advised that Tyro Payments Ltd will be performing scheduled maintenance activity.

Production links between Tyro will be logged off and on multiple times within the maintenance window; however, Tyro customers will not be impacted.

Kind Regards,

Tyro operations team
p) 1300266639
e) payments-ops@tyro.com
Jun 27, 13:43 AEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Tyro's phone system
Resolved - This incident has been resolved.
Jun 20, 20:08 AEST
Monitoring - We have communicated to customers via the Status Page that if they have recently tried to contact Tyro's Customer Support, to please call using 1300 00 8976 to speak with us.
Jun 20, 17:07 AEST
Identified - We’ve identified an issue with Tyro's phone system. The team are looking into this urgently and will provide further updates as soon as possible. If customers need to get in contact with Tyro urgently, please direct them to contact us via email - cs@tyro.com.

We’re sorry for any inconvenience being experienced.
Jun 20, 16:03 AEST
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

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